This article guides you through connecting your catalog with your Zoko account via Zoko catalog settings, Meta Business Suite, and Business Manager profile, enhancing catalog management and boosting sales. Enabling catalogs allows businesses to efficiently share products with customers, providing a seamless shopping experience within WhatsApp.

Follow these five simple steps to connect your catalog:

1. Go to Apps.

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2. Under Sales, select WhatsApp Catalog.

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3. Scroll down from the top to see the catalog settings option.

‍Ensure your Shopify website has been integrated with Zoko in order to activate the catalog. Make sure you have admin access to your Meta Business Manager.

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STEP 1: Add Compliance Information [This is for INDIAN Users only]

To comply with the commerce laws in India, you must provide certain information in your business profile.

1. Fill in all the required details in the fields (Business Name, Business Type, Email, and Mobile Number).

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2. Type the Grievance Officer details in the fields (this will be only for the founder/head of the company email and number so that whenever a complaint is received, it will go to this email and phone number).

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3. Click on Next to fill in the details in the next steps. If you wish to save the step, then click on Save and proceed to the next step later.

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STEP 2: Select products from Shopify

Select the collection that you want to display in your WhatsApp Catalog.

Important note: The collection will sync and show up here once you have created the collections list in your Shopify backend. If you don't know what collection are, please refer to Shopify's guide on how to create them - https://help.shopify.com/en/manual/products/collections

1. Select the list you want to show.

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2. Click on Next to update the next step. If you wish to save the step, then click on Save and proceed to the next step later.

Once you click on Next or Save, the sync will start, and products may take up to 90 minutes to appear in the catalog.

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STEP 3: Payment and checkout options

Select the fields you want to ask when taking orders via WhatsApp to ensure customers fill in the necessary details.

1. Click on Checkout Fields icon.

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2. Select the required fields and placeholder text for your checkout and click on Save.

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3. The website checkout is set as the default, and you can modify it. You can also choose additional payment options by clicking on +Add Option.

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4. Click on Next to proceed to the next step. If you wish to save the step, then click on Save and proceed to the next step later.

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STEP 4: Creating a Catalog ID on Business Manager

1. Log in at this link - business.facebook.com/

2. Once logged in, click on the three-dashes menu and select Commerce Manager.

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3. Scroll down and click on + Add Catalogue.

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4. Click on Online Products, choose the business account from the dropdown, and type the name of the catalogue for easy identification. (This name will NOT be visible to your customers.) Click on Next.

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5. You can skip this step by clicking on Skip.

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6. Go to Partners, click on + Assign Partner, and select by business ID.

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7. In the pop-up window, paste this Business ID: 734443296905665 into the field, enable the catalogue control toggle to Everything, and then click on Invite.

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8. Click on Next.

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9. Select Connect to a Data Feed and click on Connect Data Feed.

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10. To get the file URL, go to your catalog settings in Zoko. Copy the URL under “copy this Inventory link” by clicking on the copy icon. Paste this link into the URL field in Commerce Manager.

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11. Click on Next.

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12. Confirm the details, choose your default currency. The default currency is used if the currency is not available in a product on Shopify. Then click on Upload.

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13. Copy the Catalog ID from the URL and

paste it into Catalog ID field under Sync to Meta Business Manager.

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14. Go back to the Commerce Manager page by clicking on the three dashes menu and select Business Settings.

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15. Click on WhatsApp Accounts under the Accounts section.

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16. Select your WhatsApp account linked with Zoko. (TIP: If you have multiple WhatsApp accounts here and are not sure which is the right one, check for the partner 360dialog.) Click on Settings, then scroll down and click on WhatsApp Manager.

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17. Click on Catalogue from the Account Tools.

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18. Click on Choose a Catalogue.

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19. Select the catalogue you created previously from the dropdown and click on Connect Catalogue.

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Step 5: Select Language & Publish Catalog

Choose the destinations where you want the catalog to be displayed.

1. Select the Language from the dropdown menu.

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2. The currency is set by your Business Manager and cannot be changed here. To update the currency, you must do so through your Business Manager settings.

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3. Tick all the checkboxes to enable the catalog on your WhatsApp number and click on Save.

Ensure that you click the Save button every time you make changes to the catalog; otherwise, your changes will not be reflected.

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Keywords: WhatsApp catalog, Zoko, Meta Business Suite, Shopify store, Business Manager profile, Connect, Integration, Catalog management, WooCommerce store.

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