WhatsApp Business API is the best way to integrate WhatsApp with your business. Also, the cost of using WhatsApp Business API may be too low for small and big businesses that want to communicate with customers via WhatsApp API. So I’m going to show you some alternatives for whatsapp business alternative which will help you if your business needs an alternative solution:
The application programming interface (API) is a set of functions and procedures that allow one piece of software to interact with another. In the case of WhatsApp Business API, it allows businesses to send messages and receive responses from their customers on WhatsApp.
A business can use its own customer service app or integrate the WhatsApp Business API into its existing customer care platform to have access to all the features that are available through this tool.
Customers have many options for engaging with enterprises on whatsapp business alternative: they can simply message a company directly, contact them via an app or use either option depending on how important that particular relationship is for them.
Zoko is an enterprise messaging platform for WhatsApp, Facebook Messenger and Instagram. Zoko allows businesses to send messages to customers on WhatsApp and Facebook Messenger. With Zoko, you can create multiple channels with different agents in a single number. You can also use automated notifications, assign teams or individual agents based on customer responses and much more.
Zoko has become one of the most popular alternatives to WhatsApp Business API because it offers superb features such as analytics, multiple agents in a single number (which helps you manage your queries more efficiently), automated notifications, and so much more!
Zoko is also an ideal platform for automated notifications since it provides all features required for creating powerful tools that engage customers 24/7.
Applozic is another best WhatsApp Business API alternative that you can use to integrate WhatsApp into your app. The solution supports both iOS and Android platforms and has been developed in Java.
One of the biggest advantages of using Applozic is its easy-to-use API, which makes integrating WhatsApp with your mobile app a breeze. It features push notifications, multiple language support, auto message delivery and more!
Applozic also supports third-party payment gateways like Stripe, Paypal etc., allowing you to process payments within your apps through the platform as well!
Infobip is a global communication platform that supports more than 30,000 businesses in more than 150 countries.
Infobip provides a complete set of messaging and voice services for businesses that want to reach their customers via WhatsApp, Facebook Messenger, and Viber.
Infobip’s product portfolio includes:
Gupshup offers a WhatsApp Business API and SDK for developers to build their own apps on top of it.
For enterprises, Gupshup provides a WhatsApp Business API which allows them to send and receive messages from customers. The company also offers an analytics dashboard that can be used by businesses to track metrics such as open rate, click-through rate, response time and more.
Additionally, Gupshup has created a suite of tools for enterprise users like sales reps and customer service personnel who want to use WhatsApp as an engagement channel with their customers but aren't tech savvy enough (or don't have the time) to write code themselves.
Engati is a customer engagement platform that uses AI to help businesses drive better customer experiences and increase revenue.
Engati’s AI-based chatbots are built on a conversational AI platform that allows businesses to engage with their customers in a personalized way.
Twilio is a cloud communications platform for developers. It enables companies to create, deploy and manage SMS and voice applications easily, via the web or with its API. Twilio's APIs are used by companies like Uber, Lyft, Airbnb and Netflix.
If you are looking for whatsapp business alternative then this could be an option for you. With Twilio's Bot Framework, you can build your own bot using their open-source framework in Nodejs or Python in just a few minutes.
If you’re looking for an alternative to the WhatsApp Business API, Chatsurely might be worth checking out. It is a powerful and easy-to-use platform for building chatbots and will help you create your own messaging app quickly and easily.
We hope that this article has helped you select the best WhatsApp business alternative for your company.