Case Studies

Learn from the smartest brands using Zoko

“We needed an effective solution to convert these interactions into sales. Zoko's WhatsApp Catalog integration turned out to be our best decision.”
Vipul Patil
CEO
“Zoko...integrates all chats and enables our agents to manage customer success operations efficiently,... The best part was that it took us less than a day to set it up.”
Anuradha Nagar
Marketing Specialist
"Zoko's AI assistant was extremely helpful in managing our order requests and increased our customer satisfaction rate by 20%......has an amazing UI"
Rupinder Kaur
Brand Marketing Manager
"By integrating Zoko's....flow, we were able to qualify leads based on their specific needs....

We achieved ₹487K in sales from chat, resulting in an ROI of 2330% with Zoko."
Sreerag AR
Founder
"Zoko's abandoned cart recovery feature, integrated with WhatsApp, allowed us to re-engage potential ......

The results speak for themselves - $57K recovered in 90 days."
Raina Grover
Cofounder
"..Zoko has helped us connect... in a more meaningful way..... truly enhanced the customer experience, making it easier for us to maintain strong relationships with those who shop with us."
Shan Abdul Salam
Growth Consultant
"Our customers seem really happy with the new WhatsApp chat option. It’s so much easier for them to reach us .....

......We’ve been able to respond to queries 40% faster, .."
Navjyoti Kaur
Marketing Manager
"With Zoko, we could schedule our messages in advance ......using their bulk sender feature. ....ended up generating almost USD 79,000 from our WhatsApp broadcasts alone. It really changed the game for us. ......
Bijay Rungta
Campaign Manager
"Before we started using Zoko, managing COD orders was a challenge. We had a high return rate...In just a few months, we saw a 15% reduction in returns ...a noticeable improvement ... It’s made a huge difference ."
Tushar Chhabra
Marketing Lead
"..The Reattempt Delivery Flow completely changed that for us..... asking them if they’d like a reattempt and letting them choose ... saw a 40% reduction in failed deliveries in just three months."
Arup Kumar
Cofounder
"Zoko’s Order taking bot helped us .... by managing customer orders from product selection to final payment... helped us increase revenue, reduce labor costs, and offer a great shopping experience on WhatsApp."
Sai Vardhan Pamarthi
Cofounder
"..we were able to capture over 30,000 unique phone numbers from our website visitors. ...Integrating Zoko was straightforward, and the impact on our ability to remarket and drive sales has been tremendous.."
Pragya Sopra
Marketing Manager
"..We started by creating six templated responses and integrating them with Guru. The results were astounding — Guru successfully handled 1,079 queries, freeing up our agents to focus on more complex customer issues."
Ankit Shetty
Marketing
zoko-logo.png
Start your 7-day Free Trial. No card needed
7 Day Free Trial
contact@zoko.io
United States
3297 Mill Springs Circle Northeast
Buford
Georgia - 30519

India
A/4M, IG KHB COLONY, 5TH BLK, KORMANGALA,BANGALORE, Bengaluru (Bangalore) Urban, Karnataka, 560034