Case Studies

Learn from the smartest brands using Zoko

“We needed an effective solution to convert these interactions into sales. Zoko's WhatsApp Catalog integration turned out to be our best decision.”

Vipul Patil

CEO

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“Zoko...integrates all chats and enables our agents to manage customer success operations efficiently,... The best part was that it took us less than a day to set it up.”

Anuradha Nagar

Marketing Specialist

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"Zoko's AI assistant was extremely helpful in managing our order requests and increased our customer satisfaction rate by 20%......has an amazing UI"

Rupinder Kaur

Brand Marketing Manager

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"By integrating Zoko's....flow, we were able to qualify leads based on their specific needs....
We achieved ₹487K in sales from chat, resulting in an ROI of 2330% with Zoko."

Sreerag AR

Founder

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"Zoko's abandoned cart recovery feature...allowed us to re-engage potential ......
The results speak for themselves - $57K recovered in 90 days."

Raina Grover

Cofounder

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"..Zoko has helped us connect... in a more meaningful way..... truly enhanced the customer experience, making it easier for us to maintain strong relationships...."

Shan Abdul Salam

Growth Consultant

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"Our customers seem really happy with the new WhatsApp chat option. It’s so much easier for them to reach us .....

......We’ve been able to respond to queries 40% faster, .."

Navjyoti Kaur

Marketing Manager

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"With Zoko, we could schedule our messages in advance ......using their bulk sender feature. ....ended up generating almost USD 79,000 from our WhatsApp broadcasts alone. ......

Bijay Rungta

Campaign Manager

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"Before we started using Zoko, managing COD orders was a challenge. We had a high return rate...In just a few months, we saw a 15% reduction in returns ...a noticeable improvement ... It’s made a huge difference ."

Tushar Chhabra

Marketing Lead

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"..The Reattempt Delivery Flow completely changed that for us..... asking them if they’d like a reattempt and letting them choose ... saw a 40% reduction in failed deliveries in just three months."

Arup Kumar

Cofounder

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"Zoko’s Order taking bot helped us .... by managing customer orders from product selection to final payment... increase revenue, reduce labor costs, and offer a great shopping experience on WhatsApp."

Sai Vardhan Pamarthi

Cofounder

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"..we were able to capture over 30,000 unique phone numbers from our website visitors. ...Integrating Zoko was straightforward, and the impact on our ability to remarket and drive sales has been tremendous.."

Pragya Sopra

Marketing Manager

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"..We started by creating six templated responses and integrating them with Guru. The results were astounding — Guru successfully handled 1,079 queries, freeing up our agents to focus on more complex customer issues."

Ankit Shetty

Marketing

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Case Studies

Learn from the smartest brands using Zoko

“We needed an effective solution to convert these interactions into sales. Zoko's WhatsApp Catalog integration turned out to be our best decision.”

“Zoko...integrates all chats and enables our agents to manage customer success operations efficiently,... The best part was that it took us less than a day to set it up.”

"Zoko's AI assistant was extremely helpful in managing our order requests and increased our customer satisfaction rate by 20%......has an amazing UI"

"By integrating Zoko's....flow, we were able to qualify leads based on their specific needs....We achieved ₹487K in sales from chat, resulting in an ROI of 2330% with Zoko."

"Zoko's abandoned cart recovery feature...allowed us to re-engage potential ...... The results speak for themselves - $57K recovered in 90 days."

"..Zoko has helped us connect... in a more meaningful way..... truly enhanced the customer experience, making it easier for us to maintain strong relationships...."

"Our customers seem really happy with the new WhatsApp chat option. It’s so much easier for them to reach us ...........We’ve been able to respond to queries 40% faster, .."

"With Zoko, we could schedule our messages in advance ......using their bulk sender feature. ....ended up generating almost USD 79,000 from our WhatsApp broadcasts alone. ......

"Before we started using Zoko, managing COD orders was a challenge. We had a high return rate...In just a few months, we saw a 15% reduction in returns ...a noticeable improvement ... It’s made a huge difference ."

"..The Reattempt Delivery Flow completely changed that for us..... asking them if they’d like a reattempt and letting them choose ... saw a 40% reduction in failed deliveries in just three months."

"Zoko’s Order taking bot helped us .... by managing customer orders from product selection to final payment... increase revenue, reduce labor costs, and offer a great shopping experience on WhatsApp."

"..we were able to capture over 30,000 unique phone numbers from our website visitors. ...Integrating Zoko was straightforward, and the impact on our ability to remarket and drive sales has been tremendous.."

"..We started by creating six templated responses and integrating them with Guru. The results were astounding — Guru successfully handled 1,079 queries, freeing up our agents to focus on more complex customer issues."

"By integrating Zoko's....flow, we were able to qualify leads based on their specific needs....
We achieved ₹487K in sales from chat, resulting in an ROI of 2330% with Zoko."

"Zoko's abandoned cart recovery feature...allowed us to re-engage potential ......
The results speak for themselves - $57K recovered in 90 days."

"Our customers seem really happy with the new WhatsApp chat option. It’s so much easier for them to reach us .....

......We’ve been able to respond to queries 40% faster, .."