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With Returnly, customers can start a return anytime with automatic labels, variant exchanges and gift return handling. Just set your policy, customize your brand, and start processing returns.

Seamless for your customers

• Fully branded Return Center
• Automatic pre-paid labels
• Start with email or order number
• Automatic emails on return status
• Exchange for variant - ships at scan
• Gift returns & exchanges
• Printerless QR code returns
• International return handling

Supported returns methods

• Refund to original payment method
• Return for store credit
• Exchange for different variant

Efficient management for your team

• Product or order-level tags to set or override policy outcomes
• Custom eligibility window during the holidays
• Return reason by product type
• Nested return reasons
• Ship exchanges at carrier scan
• Access to RMA Reporting
• Build custom reports

Contact us to learn about Premium Plans

Returnly's Premium Plans can help you unlock new savings, incremental revenue, and higher CLTV. Premium Plan features at a glance...

• Different product exchanges
• Add your carrier accounts
• Rate shopping by carrier
• Multi-warehouse
• Automatic refunding
• Analytics
• Buy in-store return online (compatible with Shopify POS)
• Integrations with Klaviyo, Gorgias, 3PLs & more
• Instant Exchanges
• Instant Credit

Restrictions

• Returnly App is currently available in the U.S. and Canada

Designed for fast-growing businesses, AfterShip Returns Center is a returns management portal that ensures a happy post-purchase experience. It helps you build brand loyalty and turn returns into repurchases.

Returns & Exchange Made Easy

Your customers can submit returns requests in just a few clicks by entering the order number and email instead of sending you an email.

Supported Returns Methods

• Pre-paid label
• Return to store
• Customer’s carrier of choice
• Green returns - customers keep the item & get a refund

Flexible Return Resolutions

• Refund to the original payment method
• Return store credit
• Exchange (customers can select exchange variants)
• Replace return with the same item
• Exchange for any product - Give extra credits or offer pre-discount credit

Build Brand Loyalty with Branded Communications

• Customize your branded returns page with your logo, URL, and returns policy
• Add the returns page easily to your website footer, return policy or order history page
• Activate notifications for Pending Approval, Approved, Rejected, Shipment Received, and Resolved
• Auto-send email updates based on the order language

Manage All Returns Requests Efficiently

• Track and manage all returns and RMA requests in one place.
• Automatically generate an RMA once the returns request is submitted.
• Sync and track your return orders on the AfterShip dashboard.
• View each RMA’s detailed timeline of events to resolve return requests faster.
• Add tags and images of how an item is received to process returns faster

Identify common return reasons

Set up multiple return reasons, sub-reasons, and group reasons by product categories to provide a better product portfolio to customers.

Returns Automation Rules

• Auto-update the return status of orders based on certain rules.
• Restock returned items when the shipment is marked received (Update the inventory directly).

Improve Customer Satisfaction with Prepaid Shipping Labels

Auto-generate or manually upload prepaid labels to provide a seamless returns experience. Auto-generate returns labels by connecting your Postmen shipper account.

Cut Returns Costs with Advanced Automation Rules

• Set up eligibility rules to avoid unnecessary returns in certain categories like

1. Returns window
2. Non-returnable items
3. Eligible returns per order
4. Allowlist and blocklist items

• Automatically select a returns method and set shipping rates based on the country, region, product type, tag, resolution, and return reason.

Integrate with Couriers Easily

• Integrate with popular carriers like UPS, USPS via Endicia, DHL, DHL Germany, DPD NL, FedEx, Australia Post, Swiss Post, and more.

Improve your Return Performance

Drive bottom-line growth with the customer and product-level returns data.

5 star rated Return App for Shopify by our loving customers! We will not disappoint you :)

Return App helps you manage all your returns, exchange and refunds at one place. It lets your customers request a return and exchange on their own helping you reduce your support queries. You can send return labels and refund customers instantly via Gift card, discount code or to their cards.

Why do you need a return app for your Shopify store?

We often underestimate the power of building a trust worthy brand and do not realise the real reasons for low conversions and repeat purchases. A research shows that brands providing easy order return to their customers have seen their shoppers coming back more often to purchase again. A dedicated return app with easy return policy is now a must for every customer focussed brand.

Return App key Features

• Define return and exchange window as per your policy to automatically restrict customers from returning the product via Return App.
• Ask customers for photos and additional information in the return app before they can request a return or exchange.
• Translate your entire customer return journey in any language of your choice in the return app.
• Use our automation to automatically approve all return requests to make a fully automated return app.
• Design and send email notifications to your customers in any language via Return app.
• Connect your logistic account and send return labels instantly to your customers.
• Create return reasons specific to a product/collection.
• Refund via gift card, discount coupon or directly to the customers card on behalf of each return.
• Charge for return labels and deduct from customer's refund.
• Restrict returns or exchange on specific order or products.
• Let customers exchange with any other product of their choice instead of return.
• 14 Day refund on all paid plans, no question asked.

Experience the world class support with Return Prime : The best return app for your shopify store

Return Prime support has been one of the best in the industry and you can hear about it everywhere in our reviews too. We believe in going beyond our duties to ensure you get the value out of the return app and we will do everything to help you in all possible ways.

Integrate with major logistic, 3PL and other apps to effectively manage your return efficiently:

*Deutsche Post DHL Germany (DPDHL) *USPS *UPS *Shipstation *Canda Post *DPD UK *Fedex *Bluedart *Shiprocket *Pickrr *Delhivery *Shyplite *Shadowfax *iThinklogistics *Shippo *EasyParcel *Cargus *Quiqup *Ship IDF *Interakt Whatsapp *eRetail by Vinculum *MageNative *Glood *AppOkart

We are agency & partner friendly too.

Automate your returns process with ReturnGO’s Returns & Exchange Portal. Provide your customers alternatives to refunds such as offering product exchanges and store credit.

ReturnGO keeps your customers in the loop and creates a positive orders return and exchange experience.

Easy Returns & Exchange

Return and exchange management can be a challenge. ReturnGO makes product exchanges and returns easy with just a few clicks!

Customized Returns Portal

Fully customize your return portal layout, logo, colors, design, and labels. Set up a unique and professional returns portal in no time.

Customized Return Policy

Define rules, eligibility conditions, resolutions, and return reasons as part of your store’s return policy. Configure your custom returns management portal to support your store policy rules.

Store Credit

ReturnGO’s store credit system integrates seamlessly with all stores, with no need for manual gift cards.

Return Score AI (Optional)

Our Return Score AI algorithm creates a variety of options for your customers to choose from as their preferred alternative to refunds, maximizing your profit and LTV.

Supported Resolutions

• Refund to the original payment method
• Refund as store credit
• One-click exchange
• Refund to bank account (IBAN, for COD payments)
• Keep the item (ReturnGO AI)
• Ship back later (ReturnGO AI)
• Donate the item (ReturnGO AI)

Returns Management Dashboard

Track and manage product returns and RMA requests in one place. Set up custom return rules and statuses, send automated emails to your customers and monitor your returns, exchanges, and refunds.

Manage Returns Requests Efficiently

• Offer product exchange
• Customize email notifications
• Automatically or manually approve refunds
• Create a personalized return policy

Product Exchange

Customize your product exchange policy to enable customers to exchange items for different variants or products. Define product exchange eligibility conditions and resolutions as part of your return policy.

Cancel Order

Let customers cancel unfulfilled orders. Reduce time spent on order cancellations and customer returns.

Prepaid Return Shipping Labels

Prepaid Shipping Labels ensure the return order process is as seamless as possible. Generate return labels automatically or upload manually.

Gift Returns

ReturnGO’s returns portal enables gift recipients to request a return or exchange.

Easy Setup

Easily set up your personalized return center in under 5 minutes with our intuitive system.

Customer Support

Our support team is always available to help you set up your returns portal and optimize your returns management process.

Automatically track RMAs, Returns & Exchanges today.

Returns & Exchanges without the high cost of time, money, and development — so you and your team can focus on your brand, not your tech stack.

Provide an unparalleled set of convenient return options to your customers

• Self-service branded online experience
• Easy order lookup and gift returns
• Choose from 200,000+ return drop-off locations between carrier stores and partner locations such as Walgreens, Simon Malls, Mall of America and Nordstrom
• Return in-store, by mail, or with QR codes – No printer required

Set winning return policies, informed by intelligence

• Set granular return policies, refund rules and fees based on order details, customer attributes, return reasons or time windows.
• Easily set unique policies (keep item, approve, deny) for different customer segments (blacklist, regular, VIP), and/or products (low vs. high value, perishables, etc.) to maximize customer loyalty and reduce costs.
• Improve product quality and stay ahead of your competitors via actionable analytics.
• Benchmark your performance against Narvar’s client base of Fortune 50 retail brands.

Retain revenue and reduce logistics costs

• Convert returns into exchanges
• Save logistics costs with dynamic disposition of returned items to multiple return locations such as warehouses or drop shippers.
• Keep consumers informed during the returns journey and reduce inbound inquiries.

Completely control refunds across payment types

• Decide between approving/rejecting returns or automatically approving refunds
• Tailor distinct approval rules based on order details, customer attributes or the exact state of the return journey (item submitted, shipped, received and/or inspected)
• Provide instant store credit or refund back to original payment method

FlexReturn return center provides a fast and easy return process to maximize the chance your customers will shop again.

It enables you to define smart return rules to automatically present the best return resolutions that suit your customer’s preferences. Return admin backend simplifies and streamlines the return management process, saving you and your team enormous amount of time. Automatic return approval and shipping label generation free you from tedious manual work.

Customizable Return Portal

• Self-service and user-friendly
• Highly customizable and branded
• Customizable return policies
• Upload proof photos for return
• Messaging with photos
• Show previous return history

Returns Admin Panel

• Advanced filterable returns list
• Detailed return view
• Manage return process easily
• Messaging for any return

Refund, Exchange & Repair

• Refund to original payment method
• Refund to store credit (as gift card or discount code)
• Exchange
• Repair

Notifications and Messaging

• Email notifications of return process
• Customizable email templates
• Auto generated and downloadable return label

Flexible Return Rules

• Rule by resolution
• Rule by reason
• Rule by order country and province
• Rule by order total amount, weight, financial and fulfillment status
• Rule by product type, tag, condition

Return methods

• Seller provides return shipping labels
• Customer provides own shipping label
• Return items to store
• Specify return window for each return method
• Automatic approval of return
• Automatic return label generation

Return Requirements

• Setup return window
• Setup forbidden product types
• Setup forbidden product tags
• Setup forbidden product collections
• Setup forbidden order tags

Why EcoReturns?

EcoReturns is an AI-ML-powered returns solution enabling your store to reduce returns and automate exchange/returns processes. It also helps you become environmentally more sustainable by reducing carbon footprints associated with the returns. Major features include but are not limited to

Fully branded customizable Returns Portal with multi-language support

Communicate consistent brand messaging across your site with a fully customizable returns portal in language/color/font of your choice.

Discounted Shipping Labels

EcoReturns lets you and your customers buy discounted shipping label from the dashboard as well as via automation. If your shopper doesn't have a printer to get the label printed, they can use QR codes. fully configurable package sizes to keep cost even lower.

Real-time Return/Exchange notifications for shoppers

Keep your customers informed about return/exchange request status via branded Email/SMS/Text/Whatsapp and reduce workload on your customer support team.

Detailed Reporting and Analytics

Make data-driven decisions to prevent returns with access to returns data including return reasons, revenue lost to returns, average return and exchange rate, and more.

Unlimited returns and exchanges even in forever free plan

Still, paying for just returns management? You don't need to with EcoReturns except optional cost of labels.

Sustainable Approach to Reduce Carbon Footprint

Reduce carbon footprint by focusing on returns prevention rather than returns management alone. Encourage shoppers to retain the product instead of return and stand a chance to become a climate change warrior.

Automations to reduce cost and Turnaround time

offer exchanges, and intelligent incentives luring customers to retain a product instead of return. Automate the entire returns process with EcoReturns and let shoppers self-engage with your Shopify store seamlessly.

What else do we offer?

1. AI-powered tools to reduce returns and fraud prevention
2. Fully configurable unlimited return and exchange policies
3. Option to offer "Store credits" as refund option
4. Configure return reasons and build rules based on those
5. Collect multiple pictures/videos from shoppers for various return reasons
6. Allow exchanges with any items with payment collections
7. Comprehensive refund mechanism for both you and your shoppers
8. Support for multiple warehouses and related reverse shipment rules
9. Integrations with hundreds of logistics partners. If you want us to integrate with a partner of your choice, we will do it at no cost to you.

How to use EcoReturns?

Install the app for your online store in a few clicks and start saving money and contributing to a sustainable environment! Handle returns stress-free with EcoReturns.

About Sorted Returns Center (previously Clicksit)

Sorted Returns Center (previously Clicksit Returns Center), is an automated returns management app for Shopify and Shopify Plus users.

The app includes:

Returns management dashboard

Control and automate all of your returns management. From setting your return rules and windows to tracking progress and getting key insights. You’ll always know exactly where each return is.

Branded returns portal

Let your customers request returns in seconds, on a branded self-serve portal on your domain – whether they are returning one item or many (no coding required!). You can use our standard returns policy or your own.

The portal is set up instantly on yourdomain.com/a/returns. All your customers need is either their email or mobile number to start their return.

Notifications

Branded customisable email notifications for your customers and progress updates for you and your team to keep everyone in the loop.

Returns labels

Choose from USPS or Collect+ competitive shipping rates or use your own carriers for InPost. Labels are automatically generated and sent straight to your customers, who pick their drop-off location. Alternatively, upload your own labels.

You decide who pays for the return – whether you want to offer free returns, share the cost with your customers, or even have your customers pay for the full return.

To use our labels and benefit from our competitive rates you need to be signed up for either our Silver, Gold, Platinum or Enterprise* (POA*) plan. See pricing for more detail.

Refunds & Exchanges

Save time processing refunds. Whether you want to refund the original payment method, apply store credit, or allow customers to select their exchange items during the return process and automatically create a new order.

And lots more!

Why install Sorted Returns Center?

Easy Set-Up

1. Install by clicking ‘Add App’

2. Use our standard return policy text or update with your own

3. Provide a link to your returns center from your website

Support

If you have any issues our support team is on hand to help you out 7 days a week 9 am-5 pm GMT :)

Returns Experience

With Sorted you can give your customers a returns experience that helps you retain revenue, drive customer loyalty and reduce customer service pressure.

Save thousands a year

Our return portal fees are waived for merchants that offer PayPal as one of their payment options, a $500/month savings.

• Merchants can offer any other payment method at checkout as well.
• Shoppers can complete their returns with us, no matter what payment method they used.
• PayPal Checkout fees still apply.

Customize the portal for your brand

Customize return reasons and refund methods and apply policy rules automatically.

• Easily swap out your mobile and desktop background images in the merchant dashboard.
• Choose a favicon and button color that reflects your brand identity.
• Customize welcome, item list, and confirmation messages, default login method, and much more.
• Set custom return reasons by product category.

Integrate your returns policy

Control how and when shoppers can return items.

• Set custom return windows for specific items, promotions, holidays, or final sale.
• Decide which return methods are right for your store and set distinct processing fees for each.
• Leverage Returnless Refunds to refund shoppers without shipping the items back.

Retain revenue through exchanges

Reduce refunds and increase exchanges.

• One-Click Exchanges automatically promote an exchange suggestion based on return reason and inventory level.
• Offer variant exchanges for attributes like color, size, waist, inseam, and more.

Streamline international returns

Standardize your international returns experience to benefit both shoppers and your customer service team.

• Shopper experience is available in English (Australian, American, British), Dutch, French (Canada, France), German, Italian, and Spanish.
• Allow shoppers to select their preferred carrier based on their location or let our software optimize automatically.
• Set unique processing fees for each zone you sell in.
• Route returns to multiple destinations with multiple carriers, across the globe.

Upgrade to box free, label-free drop-off

Delight shoppers with hassle-free in-person returns and immediately-initiated refunds that have earned us a 93 NPS score from hundreds of thousands of happy customers.

• In-person drop-off at thousands of Return Bar locations across the U.S. Service only available to U.S. consumers.
• Box-free, label-free returns.
• Aggregated shipping from Return Bars help save merchants up to 40%.

Utilize powerful tracking and reporting

All transactions are recorded in real time directly in your Shopify account and the Happy Returns dashboard.

• Monitor or look up the status of any return.
• Manage returns and make exceptions.
• Track inventory throughout the return process.
• Export data with custom reports or utilize a webhook to capture the latest data.

The Shopify Returns app you can rely on

Loop helps you retain customers through one of the most fragile interactions they'll have with your brand: online returns. Our software is designed for growing Shopify & Shopify plus stores.

By providing complete returns automation, in-line exchanges, and your own fully-customized returns app, Loop takes the pain out of returns for your team and for your customers.

Dedicated Returns Portal

Give customers the best customer experience with an always-on returns page. Manage returns automatically as the Loop returns portal enforces your policy automatically.

The front-end experience is simple. The back-end is loaded with features to help you create the ultimate returns experience. For customers, the returns process is simple & effective - keeping them engaged & happy with your brand.

Complete Returns Automation

Loop lets you control how and when returns get approved. You may decide certain events trigger automatic approval (like an item getting dropped at the post office). And you may decide higher-risk transactions, like refunds, must be manually inspected first.

No matter the number of returns, your customer support team can relax knowing returns are processing in the background with ease.

In-Line Exchanges

Customers can seamlessly swap their products for any new variant. Loop will place the new order within Shopify, triggered by return package movements. Smooth for the customer and totally hands-free for you. Customer service just got a whole lot easier.

Fully-Branded Return Management App

Design a returns system that looks and feels just like your brand. With Loop, you can create a customizable returns & exchanges application, adaptable to your business rules and policies.

Plus Everything Else

• Refunds
• Gift cards / Store credit
• Return label generation
• Automated returns center
• Email notifications
• Customizable return reasons
• Advanced reporting suite
• Final sale, exchange only consideration
• Smarter discount accommodation
• Adjustable handling fee
• Style customization
• Configurable return windows