I stumbled upon Zoko quite randomly, and I've been really happy with their service! Starting with the demo and installation process - the team was super friendly, supportive and hands on. It made the whole process a lot less daunting and very easy. Post installation, the team gave the much needed support to ensure we were onboarded properly and this was really appreciated because not a lot apps do that! We have really enjoyed using the dashboard - super easy to use, we can also keep a track of the chats easily, and have more than one person using the chat! The thing that really impresses me is that the team are constantly innovating, coming up with new features. Anytime we have an issue, they are extremely responsive and their timeliness is commendable. 100% recommend Zoko.